FAQ

FAQ

Frequently Asked Questions

  • What services does Miracle Universe provide?

    We provide a digital billing platform that helps you manage your revenue and collections. Our solution caters to all industries, including (but not limited to) F&B, retail, software-as-a-service, freelancers, and manufacturing.

  • How do I get started?

    Please reach out to us through the contact form on this site. Our business development team will be in touch with you within three (3) business days to provide more information.

  • Is Miracle Universe safe?

    Our digital billing platform is entirely safe. Your transaction information is handled with the utmost care with industry standard encryption and tokenization.

  • What payments are accepted?

    Miracle Universe is working with our partner banks and payment facilitator to process your billing payments. Through our partners, our platform accepts FPX, DuitNow, e-wallets, and credit and debit cards.

  • Can we manage multiple business units or merchants?

    Yes. The platform supports multi-merchant and multi-account structures, allowing you to oversee all billing activities from a central dashboard.

  • How much does Miracle charge for transactions?

    Miracle’s fees depend on the transaction method used. Please refer to our Product page or contact us for more information.

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